Makeup Request

Makeup

Step 1 of 2

Form filled out Date and time
Consistency is essential to learning and internalizing the lifesaving swimming skills we teach at Gold Medal Swim School. For this reason, we offer FREE makeup lessons for missed lessons, regardless of the reason.

Baby Swim (I, II, III), Learn to Swim (Starfish, Seahorse, Dolphin, Seal, Stingray), Adult Lessons, and Swim Team I are eligible to submit absences and book makeups. Swim Team students who have valid makeups from Learn to Swim may schedule those makeups in a Seal or Stingray class. Off-Site Swim Teams, Olympic Development, and Summer Swim Team are not eligible to book makeups due to limited class space.

Students must be currently enrolled to schedule a makeup, no exceptions. Makeups cannot be used to extend enrollment past cancellation dates. Makeups are ONLY offered for perpetual, regularly scheduled lessons. Makeups are NOT offered for missed Unlimited Swim classes or missed Makeup lessons. Progress Evaluations are not conducted during Makeup lessons.

To receive credit for a makeup, report the class absence prior to 9:00 AM (Arizona Time) the day the class will be missed. These requests must be submitted separately through the Class Absence form. Makeup requests are also ONLY accepted online; we no longer accept phone requests. Upon submission of this request form, you will receive an Automatic Reply email confirmation stating that your Makeup request has been received.

For each absence you submit, your account will be credited with one makeup. You cannot schedule more makeups than you have credit for in your account. We will confirm your account has at least one available makeup before we review your Makeup request. Note, you may submit up to nine date/time preferences per makeup you would like to schedule. Entering more than one time preference does NOT mean you are requesting multiple makeups.

Makeups are valid up to one calendar year from the date the associated class was missed. Makeups are scheduled based on class availability and may be booked up to seven (7) calendar days in advance. Once makeups are scheduled, they cannot be changed, rescheduled, or cancelled. Students cannot be booked into classes of a more advanced level. Makeups hold no cash value.

Once you submit a class absence, your spot for that date is no longer reserved and another swimmer may book a Makeup or Unlimited Swim class in your place. Reporting class absences early on allows us more room to book other students in Makeup or Unlimited Swim classes.

Once we have booked Unlimited Swim classes for the day, we have very few (if any) vacancies remaining for same-day makeup classes. If you would like a same-day booking, we suggest saving your makeup credit and requesting an Unlimited Swim class. Makeup requests have priority until Unlimited Swim classes are processed (typically between 5:00am and 8:00am each day but can take up until after 9:00am when all absences are fully processed), then all Unlimited Swim and Makeup requests are processed in the same manner in the order they are received. Same-day makeup requests submitted after the shift has started and/or near the requested class time might not be processed in time.
*
- I agree to the information above regarding Makeups.
- I understand once a makeup is scheduled, it cannot be changed, rescheduled, or cancelled.

Do you have a makeup lesson credited to your account?*
Awesome! When we receive your request, we will check to confirm that you have a makeup credited to your account.
If you have an available makeup, we will then review your request.
No worries! When we receive your request, we will check to confirm that you have a makeup credited to your account.
If you have an available makeup, we will then review your request.
Sorry! We are unable to schedule a makeup if you do not have one credited to your account.
Parent/Guardian
First Name*
If you are an Adult student, you may write N/A.
.
Last Name*
If you are an Adult student, you may write N/A.
.
Email Address*
Automatic replies and follow-ups are sent to the email below. Booking confirmations are sent to email on file.
Student
First Name*
Last Name*
Class Level*
Baby Swim I classes are shown in blue text on a white background and Baby Swim II classes are shown in white text on a blue background.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Preference 1*
Date
Date Format: MM slash DD slash YYYY
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Time
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Preference 2
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Preference 3
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Preference 4
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Preference 5
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Preference 6
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Preference 7
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Preference 8
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Date Format: MM slash DD slash YYYY
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If you have two or more makeup credits, would you like to request TWO makeup lessons back-to-back?
IMPORTANT: You MUST request class times that are next to each other on the same day. If you do not enter class times that are next to each other on the same day, we CANNOT book makeup lessons back-to-back.
Should we try to book in the level below if no class is available?*
We always work to book students in their current level and in their order of time preferences. If you select yes and there is no match, we will try to book at the immediately lower level and in order of time preferences. If a class is booked in a lower level, it will follow the level's curriculum, not the student’s regular level's curriculum. We are unable to book students in a higher level.
Should we prioritize your level or time?*
Our default is to book students in their current level and in order of time preferences requested. If you prefer this, select Level. However, if you would rather us book based on time preferences requested, rather than the current level, select Time.
Should we prioritize your level or time?*
Our default is to book students in their current level and in order of time preferences requested. If you prefer this, select Level. However, if you would rather us book based on time preferences requested, rather than the current level, select Time.
Do you prefer a specific instructor gender?*
If you select male or female, you can then select in the following question whether it is a preference or a requirement. Instructors are subject to change without advanced notice.
Should we only book a class if a female instructor is available?*
If you select yes, we will ONLY book if a female instructor is available. If you select no, we will try to book with a female but if none are available, we will try to book with a male.
Should we only book a class if a male instructor is available?*
If you select yes, we will ONLY book if a male instructor is available. If you select no, we will try to book with a male but if none are available, we will try to book with a female.
Do you prefer a specific instructor(s)? (optional)
If you enter an instructor's name, you can then select in the following question whether it is a preference or a requirement. Instructors are subject to change without advanced notice.
Should we only book a class if this instructor(s) is available?*
If you select yes, we will ONLY book this instructor. If you select no, we will try to book with this instructor but if they are not available, we will try to book with a different instructor.
Would you like to add another student?
- Yes
Student
First Name*
Last Name*
Class Level*
Baby Swim I classes are shown in blue text on a white background and Baby Swim II classes are shown in white text on a blue background.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Preference 1*
Date
Date Format: MM slash DD slash YYYY
*
Time
*
Time
*
Time
*
Time
Preference 2
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Time
Preference 3
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Time
Preference 4
Date
Date Format: MM slash DD slash YYYY
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Time
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Time
Preference 5
Date
Date Format: MM slash DD slash YYYY
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Time
Time
Preference 6
Date
Date Format: MM slash DD slash YYYY
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Time
Time
Preference 7
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Preference 8
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
If you have two or more makeup credits, would you like to request TWO makeup lessons back-to-back?
IMPORTANT: If you select this option, you MUST request class times that are next to each other on the same day. If you do not enter class times that are next to each other on the same day, we CANNOT book makeup lessons back-to-back.
Should we try to book in the level below if no class is available?*
We always work to book students in their current level and in their order of time preferences. If you select yes and there is no match, we will try to book at the immediately lower level and in order of time preferences. If a class is booked in a lower level, it will follow the level's curriculum, not the student’s regular level's curriculum. We are unable to book students in a higher level.
Should we prioritize your level or time?*
Our default is to book students in their current level and in order of time preferences requested. If you prefer this, select Level. However, if you would rather us book based on time preferences requested, rather than the current level, select Time.
Should we prioritize your level or time?*
Our default is to book students in their current level and in order of time preferences requested. If you prefer this, select Level. However, if you would rather us book based on time preferences requested, rather than the current level, select Time.
Do you prefer a specific instructor gender?*
If you select male or female, you can then select in the following question whether it is a preference or a requirement. Instructors are subject to change without advanced notice.
Should we only book a class if a female instructor is available?*
If you select yes, we will ONLY book if a female instructor is available. If you select no, we will try to book with a female but if none are available, we will try to book with a male.
Should we only book a class if a male instructor is available?*
If you select yes, we will ONLY book if a male instructor is available. If you select no, we will try to book with a male but if none are available, we will try to book with a female.
Do you prefer a specific instructor(s)? (optional)
If you enter an instructor's name, you can then select in the following question whether it is a preference or a requirement. Instructors are subject to change without advanced notice.
Should we only book a class if this instructor(s) is available?*
If you select yes, we will ONLY book this instructor. If you select no, we will try to book with this instructor but if they are not available, we will try to book with a different instructor.
Would you like to add another student?
- Yes
Student
First Name*
Last Name*
Class Level*
Baby Swim I classes are shown in blue text on a white background and Baby Swim II classes are shown in white text on a blue background.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Schedule is subject to change.
Preference 1*
Date
Date Format: MM slash DD slash YYYY
*
Time
*
Time
*
Time
*
Time
Preference 2
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Time
Preference 3
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Time
Preference 4
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Time
Preference 5
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Preference 6
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Preference 7
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
Preference 8
Date
Date Format: MM slash DD slash YYYY
Time
Time
Time
If you have two or more makeup credits, would you like to request TWO makeup lessons back-to-back?
IMPORTANT: If you select this option, you MUST request class times that are next to each other on the same day. If you do not enter class times that are next to each other on the same day, we CANNOT book makeup lessons back-to-back.
Should we try to book in the level below if no class is available?*
We always work to book students in their current level and in their order of time preferences. If you select yes and there is no match, we will try to book at the immediately lower level and in order of time preferences. If a class is booked in a lower level, it will follow the level's curriculum, not the student’s regular level's curriculum. We are unable to book students in a higher level.
Should we prioritize your level or time?*
Our default is to book students in their current level and in order of time preferences requested. If you prefer this, select Level. However, if you would rather us book based on time preferences requested, rather than the current level, select Time.
Should we prioritize your level or time?*
Our default is to book students in their current level and in order of time preferences requested. If you prefer this, select Level. However, if you would rather us book based on time preferences requested, rather than the current level, select Time.
Do you prefer a specific instructor gender?*
If you select male or female, you can then select in the following question whether it is a preference or a requirement. Instructors are subject to change without advanced notice.
Should we only book a class if a female instructor is available?*
If you select yes, we will ONLY book if a female instructor is available. If you select no, we will try to book with a female but if none are available, we will try to book with a male.
Should we only book a class if a male instructor is available?*
If you select yes, we will ONLY book if a male instructor is available. If you select no, we will try to book with a male but if none are available, we will try to book with a female.
Do you prefer a specific instructor(s)? (optional)
If you enter an instructor's name, you can then select in the following question whether it is a preference or a requirement. Instructors are subject to change without advanced notice.
Should we only book a class if this instructor(s) is available?*
If you select yes, we will ONLY book this instructor. If you select no, we will try to book with this instructor but if they are not available, we will try to book with a different instructor.
Hi! We are working on updating our form and additional students entries are not currently available at this moment. If you need to enter a fourth or more student(s), please submit an another form for the remaining student(s). We apologize for the inconvenience!
Multiple Students
Should we still book a class/classes if only one/some of your students have a class match?*
If you select yes, we will still book a class/classes if only one/some of your students have a class match. If you select no, we will ONLY book if both/all your students have a class match.
Should we still book classes if we can only book at proximate times?*
If you select yes, we will attempt the same time but if there are no class matches, we will attempt proximate times. If you select no, we will ONLY book if there are class matches for both/all your students at the same time.
If we can book both/all students, should we still book classes if we can only book at proximate times?*
If you select yes, we will attempt the same time but if there are no class matches, we will attempt proximate times. If you select no, we will ONLY book if there are class matches for both/some/all your students at the same time.
Let Us Know!
If no requested class is available, should we call to find a class that is and works for you?*
Phone Number*
Anything else we need to know? (optional)
Please remember, once a makeup is scheduled, it cannot be changed, rescheduled, or cancelled.

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Facility Tour

Unlimited Swim

Makeup Request

Makeup

Step 1 of 2

Parent/Guardian

Student

Student

Student

Multiple Students

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